Self-help Options
Easily resolve appliance issues on your own with our self‑help tools. From troubleshooting guides and instruction videos to expert advice and assistance, we offer everything you need to keep your Miele appliances running at their best.
Appliance Repair
Explore the repair options available for your Miele appliances.
Major Domestic Appliances, Countertop Coffee Machines & Countertop Steam Ovens
A Miele technician will visit your home to carry out the repair using original Miele spare parts. Costs are billed precisely based on travel, labour, and parts used.*per appliance
Vacuum Cleaners
After speaking to one of our Miele advisors, you can drop off you vacuum at our Miele Care Centre.
*The $45 service fee applies if a repair is required following the assessment and excludes spare parts.
Request to book a technician
You can reach us easily – request a technician either online or by phone.
Our commitment to top-quality repairs
Frequently asked questions
Miele appliances are made to last for many years, so a repair is often still worthwhile. If your appliance is considered beyond economic repair and you choose to purchase a new Miele appliance directly from us, the inspection fee will be deducted from the purchase price, effectively making the inspection free of charge.
During the Miele warranty period, any defects in your appliance, excluding usage or operating errors, will be resolved at no cost to you. This includes repairs or replacements of affected components or, where necessary, the entire appliance. Your local Miele subsidiary will also cover all travel costs, call‑out charges, labour, and spare parts.
For full details, please refer to the warranty terms and conditions.
Miele appliances are designed for longevity, and we provide original Miele spare parts for at least 15 years after production ends. Many older Miele appliances can still be serviced, as they often remain valuable and worth repairing.


