Care & Maintenance Videos

There are many easy ways to care for your appliance, discover practical tips with easy-to-follow videos.

Woman working on her dishwasher

Miele Maintenance Service

Preserve the value of your appliance with professional cleaning and care by Miele experts. With our Maintenance Service, your appliances stay in excellent condition.

Miele technician cleaning a Miele washing machine
Carefree maintenance for your Miele coffee machine

Coffee Care

Enjoy the best performance possible for longer, let our experienced Miele technician take care of maintenance for you.

A Miele built-in coffee machine with an attached milk container

Care & cleaning products

  • GP DC WG 0252 P
    Descaler 250 g

    GP DC WG 0252 P

    Removes harmful limescale deposits from dishwashers and washing machines.
    sale price$27.00
    In stock
  • GP TDC 141 L
    TwinDos Care

    GP TDC 141 L

    cleaning agent for the TwinDos dispensing system.
    sale price$27.00
    In stock

Frequently asked questions

What is the Miele Maintenance Service and why should I consider it for my appliances?

The Miele Maintenance Service is a proactive, on-site visit by a trained Miele technician to inspect, clean, and maintain your appliance so it continues to perform to Miele’s quality standards, potentially extending its life and reducing the likelihood of repairs.

How is Coffee Care different from the general Maintenance Service?

Coffee Care is a dedicated maintenance programme specifically for Miele coffee machines that includes professional cleaning, diagnostic checks and personalised advice to preserve performance and coffee quality, whereas the Maintenance Service applies to all other Miele home appliances such as dishwashers, washers and dryers.

What happens during a Maintenance Service appointment?

During a Maintenance Service appointment, a Miele technician performs a diagnostic check, safety inspection, software updates where applicable, and a deep clean or descaling using official Miele products, followed by expert recommendations to help you maintain optimal performance.

Will a Maintenance Service appointment prevent future breakdowns?

A Maintenance Service is designed to identify potential issues early through diagnostic checks and cleaning, which can reduce the risk of future breakdowns and improve reliability, but it cannot guarantee that all future faults will be prevented.

Do I need my appliance to be in working order before scheduling a Maintenance Service?

Yes, for both Coffee Care and general Maintenance Service, the appliance must be in full working order at the time of the service appointment so the technician can correctly assess, clean and maintain all functions.

How do I book a Maintenance Service or Coffee Care visit?

You can book a Maintenance Service or Coffee Care visit by contacting Miele’s customer service through your preferred contact channel.

Individual product consultation​

Personalised guidance from a Miele expert

A dedicated Miele expert visits your home to tailor advice to your appliances and routine, helping you master every function with ease.

Miele technician consulting on using Miele washing machines and dryers