Miele Money Back Guarantee

30-Day Money Back Guarantee

From 1 August to 31 August 2021, celebrate Singapore's 56th Birthday with our special offer.
We have always been tough on our household appliances, quality testing every single component to its limit. Discover the Miele quality and convenience now with a 30-days money back guarantee.

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How it works?



Purchase and trial participating products at home for 30 days!

This offer only applies to the Miele H 2265-1 BP oven and DG 6010 OBSW steam oven bundle.




Consent to the promotion terms and conditions, and start enjoying your Miele appliance!

Your 30 days trial will start from the date of delivery.

Cashbag-Aktion Staubsauger

30 Days Trial

Should you not be satisfied, simply contact Miele and arrange a return within 30 days from the date of delivery. 

We will contact you to organize the return of the appliance. The purchase price you paid will be refunded to you up to the recommended retail price* valid on the date of purchase.

*The uninstallation, transportation and adminstration fee of $250 is non-refundable.

Contact Miele:

info@miele.com.sg or +65 6735 1191

Kindly contact us within 30 days of delivery. Please have the following information ready when sending in your refund request:

  1. Your purchase invoice.
  2. Your full name, address and contact number.


Steam Oven DG 6010 OBSW

Oven H 2265-1 BP

Terms & Conditions

Terms & Conditions

1. This 30-day money back guarantee campaign ("campaign") is valid from 1 August 2021 to 31 August 2021 on the Miele H 2265-1 BP and DG 6010 OBSW bundle ("participating products").

2. Only participating products purchased from Miele Experience Centre, Miele Webshop, and Miele’s authorized dealers in Singapore will be eligible for the campaign. Display products and warehouse sale items are not applicable to the campaign.

3. Delivery has to be completed on or before 14th September 2021. Participating products delivered after this date will not be eligible for the campaign.

4. This 30-day money back guarantee campaign will be effective starting from the day of delivery, with the delivery date being the first day.

5. Within 30 days from delivery, in case consumer is not satisfied with the participating products, he/she can send an email to Miele (info@miele.com.sg) to request for return by stating the reason(s) of return and attaching a copy of purchase invoice. The return request will not be accepted if consumer fails to produce the original invoice of purchase upon request. For all returns, the consumer has to return both H 2265-1 BP and DG 6010 OBSW.

6. The return products can only be collected from the original delivery address as indicated on the dispatch order.

7. Return of participating products will be accepted only if there are no damages (including, but not limited to cosmetic damage such as scratches or dents) and the products are well maintained and used according to the usage prescribed in the Operating Instruction Manual provided along with the products.
The returned products must include all manuals and accessories provided at the time of purchase. The installer/customer service representative of the company will check the participating products before accepting the return. Any gifts with purchase e.g. appliances, trays, vouchers, etc. shall also be returned.

8. For return which is accepted, an admin fee of SG$ 250 inclusive of uninstallation and transportation will be deducted from the invoice amount, and the balance amount will be refunded to the consumer by the store where the participating products were purchased. The balance amount shall be paid to the consumer within 14 days of return of the participating product.

9. Return of products will not be permitted in cases of return fraud and/ or misuse intentions.

10. Miele Pte Ltd reserves the right of final decisions in cases of disputes.

11. The agreement shall be governed by and constructed in all respects in accordance with the laws of the Republic of Singapore and all parties hereto agree to submit to the jurisdiction of the Singapore Courts.