Frequently Asked Questions - Service & Support

Frequently Asked Questions
Steamer

With the help of the following notes, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be put right without contacting the Service Department. The following guide lists minor problems and possible causes and provides notes on remedy. If you cannot find an appropriate solution to your problem, please contact our Service Department.

PLEASE NOTE: Repair work to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.

The appliance does not respond

Check that the mains plug is correctly inserted and that the fuse has not tripped. Disconnect the appliance from the mains supply for approx. 1 min., then reconnect the appliance and switch it on again. If the appliance still does not respond, please contact our Customer Service.

The lock symbol appears in the display

A number of Miele steam ovens have a system lock as a child-safety feature. Check whether this lock is activated. Information on activation and deactivation is given in the operating instructions.

An error message "F .." appears in the display

In most cases, the steam cooker display indicates a fault which can often be corrected by consulting the operating instructions. After rectifying the fault, switch the appliance off and then back on again. If the error message still appears in the display, please contact our Customer Service.

The fault message "F20" appears in the display

Please check if the water tank is inserted properly. If the tank cannot be inserted smoothly please use the provided silicone grease to lubricate the coupling seal. You"ll find a description of the procedure in the "Cleaning and Care" section of the operation manual.

The operation menu is displayed in another language

Miele appliances offer a lot of languages that can be chosen in the menu settings. For all texts shown in the display the language can be selected. If you have selected the wrong language by mistake it is still possible to select the proper one. Just follow the flag symbol to get yourself back to the "Language" sub-menu.

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search in www.miele.sg: only products		Frequently Asked Questions Steamer With the help of the following notes, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be put right without contacting the Service Department. The following guide lists minor problems and possible causes and provides notes on remedy. If you cannot find an appropriate solution to your problem, please contact our Service Department. PLEASE NOTE: Repair work to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work. The appliance does not respond Check that the mains plug is correctly inserted and that the fuse has not tripped. Disconnect the appliance from the mains supply for approx. 1 min., then reconnect the appliance and switch it on again. If the appliance still does not respond, please contact our Customer Service. The lock symbol appears in the display A number of Miele steam ovens have a system lock as a child-safety feature. Check whether this lock is activated. Information on activation and deactivation is given in the operating instructions. An error message "F .." appears in the display In most cases, the steam cooker display indicates a fault which can often be corrected by consulting the operating instructions. After rectifying the fault, switch the appliance off and then back on again. If the error message still appears in the display, please contact our Customer Service. The fault message "F20" appears in the display Please check if the water tank is inserted properly. If the tank cannot be inserted smoothly please use the provided silicone grease to lubricate the coupling seal. You"ll find a description of the procedure in the "Cleaning and Care" section of the operation manual. The operation menu is displayed in another language Miele appliances offer a lot of languages that can be chosen in the menu settings. For all texts shown in the display the language can be selected. If you have selected the wrong language by mistake it is still possible to select the proper one. Just follow the flag symbol to get yourself back to the "Language" sub-menu. back
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